How a multi-academy trust saved £18,000 per year by consolidating washroom services across 12 schools with term-time-only scheduling.
Multi-academy trusts face a unique washroom management challenge: each school within the trust may have inherited different service providers, contract terms, and service standards from before academisation. The Midlands Academy Trust — comprising 12 primary and secondary schools across Leicestershire — found itself managing six separate washroom service contracts with four different providers.
The trust's central operations team needed to consolidate washroom services under a single, ESPO-compliant provider who could deliver consistent quality across all 12 schools whilst reducing costs and administrative burden.
Hygiene Solutions conducted a comprehensive site survey across all 12 schools, auditing existing washroom facilities, usage patterns, and service requirements. We then designed a single consolidated service plan that addressed every challenge the trust had identified.
The entire solution was implemented during the summer holiday period, ensuring zero disruption to teaching and learning. Every school received new equipment, clearly labelled bins, and staff orientation packs explaining the new service arrangements.
Within the first academic year of the consolidated contract, the Midlands Academy Trust realised significant financial and operational improvements across its 12-school estate.
The dedicated team model has been particularly valued by the trust's safeguarding lead. With only four DBS-checked engineers servicing all 12 schools, personnel management is straightforward and the engineers are known and trusted by school staff. Full waste transfer documentation and compliance certificates are provided quarterly to the trust's central team.
The trust has since recommended Hygiene Solutions to two neighbouring academy trusts, both of whom have subsequently appointed us through the same ESPO framework route.
Moving to a single washroom provider through the ESPO framework was one of the best operational decisions we made as a trust. The savings speak for themselves, but it is the consistency of service that has really impressed our headteachers. Every school now receives the same high standard, and the term-time scheduling means we are not wasting budget during holidays. I would recommend Hygiene Solutions to any academy trust looking to streamline their washroom services.
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