Cookie Policy
How we use cookies and similar technologies on our website.
Last updated: 10 March 2026
1. Introduction
This Cookie Policy explains what cookies are, how Hygiene Solutions and Systems Ltd (“we”, “us”, or “our”) uses them on our website at hygienesolutions.org (“the Website”), and what choices you have regarding their use.
We use cookies in accordance with the Privacy and Electronic Communications Regulations 2003 (PECR) and the UK General Data Protection Regulation (UK GDPR). Where cookies collect personal data, we process that data in line with our Privacy Policy.
2. What Are Cookies?
Cookies are small text files that are placed on your computer, tablet, or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide a better browsing experience, and supply information to the website owner.
Cookies can be “session” cookies (deleted when you close your browser) or “persistent” cookies (remaining on your device for a set period or until you delete them).
3. Types of Cookies We Use
The table below summarises the categories of cookies used on our Website:
| Category | Purpose | Duration |
|---|---|---|
| Essential | Required for the Website to function correctly, including security, session management, and form submissions. | Session / up to 24 hours |
| Analytics | Help us understand how visitors interact with our Website so we can improve content and usability. | Up to 2 years |
| Third-party | Set by external services embedded on our pages (e.g. Google Maps on service area pages). | Varies by provider |
3.1 Essential Cookies
These cookies are strictly necessary for the operation of our Website. They enable core functionality such as:
- Maintaining your session as you navigate between pages
- Ensuring the security of your connection (CSRF protection)
- Remembering your cookie consent preferences
- Enabling form submissions (contact forms, free site survey requests)
Because these cookies are essential, they cannot be disabled without affecting how the Website functions. Under PECR, essential cookies do not require consent.
3.2 Analytics Cookies
We use Cloudflare Web Analytics to collect anonymised data about how visitors use our Website. Cloudflare Web Analytics is a privacy-first analytics service that does not use client-side cookies or track individual users across sites. It collects aggregated data such as:
- Page views and visit duration
- Referring websites and search terms
- Country-level location data (not precise location)
- Browser and device type
This data helps us understand which pages are most useful to visitors, identify areas for improvement, and measure the effectiveness of our content. No personally identifiable information is collected through Cloudflare Web Analytics.
3.3 Third-Party Cookies
Certain pages on our Website embed content from third-party services. These services may set their own cookies when you interact with the embedded content:
- Google Maps: Our service area pages include embedded Google Maps to show our coverage locations. Google may set cookies to provide map functionality and for its own analytics purposes. See Google’s Cookie Policy for details.
- Cloudflare: Our Website is delivered through Cloudflare’s content delivery network. Cloudflare may set cookies for security and performance purposes (e.g. the
__cf_bmcookie for bot management). See Cloudflare’s Cookie Policy for details.
We do not control the cookies set by third parties. We encourage you to review the cookie and privacy policies of these providers.
4. Marketing Cookies
At present, we do not use marketing or advertising cookies on our Website. If this changes in the future, we will update this policy and seek your consent before setting any marketing cookies.
5. How to Manage Cookies
You can control and manage cookies in several ways. Please note that removing or blocking cookies may impact your experience of our Website and some functionality may no longer be available.
5.1 Browser Settings
Most web browsers allow you to manage cookies through their settings. You can typically:
- View what cookies are stored on your device
- Delete all or individual cookies
- Block cookies from specific or all websites
- Set your browser to notify you when a cookie is set
5.2 Browser-Specific Instructions
Here are links to cookie management instructions for commonly used browsers:
- Google Chrome: Manage cookies in Chrome
- Mozilla Firefox: Manage cookies in Firefox
- Microsoft Edge: Manage cookies in Edge
- Safari (macOS): Manage cookies in Safari
- Safari (iOS): Manage cookies on iPhone/iPad
For other browsers, please refer to your browser’s help documentation or visit allaboutcookies.org for general guidance.
6. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. When we make changes, we will update the “last updated” date at the top of this page.
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.
7. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Hygiene Solutions and Systems Ltd
Unit T, Radius Court, Tungsten Park
Hinckley, Leicestershire, LE10 3BE
Phone: 0800 389 8124
Email: enquiries@hygienesolutions.org
You may also wish to review our Privacy Policy and Terms & Conditions.
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