How a large-scale manufacturing operation achieved HSE-compliant, single-invoice washroom management across three shifts and multiple production buildings.
Manufacturing environments present washroom service challenges that differ fundamentally from office or retail settings. Derbyshire Precision Manufacturing operates a large production campus in Derbyshire employing over 500 people across three shifts, running 24 hours a day, seven days a week. The nature of the work — precision engineering with exposure to cutting oils, metal particulates, and industrial chemicals — creates specific hygiene demands that standard washroom service providers rarely understand.
The site's health and safety manager needed a single provider capable of delivering reliable, HSE-compliant washroom services across the entire campus without disrupting 24-hour production operations.
Hygiene Solutions conducted a comprehensive campus audit, mapping every washroom facility, documenting usage patterns across all three shifts, and consulting with the health and safety manager, production supervisors, and employee representatives. The resulting service plan was specifically engineered for a 24-hour manufacturing environment.
The entire service is managed through a single contract with one monthly invoice, broken down by building for the client's internal cost allocation. A dedicated account manager conducts quarterly service reviews with the site's health and safety team.
The Hygiene Solutions manufacturing washroom programme has delivered measurable improvements across compliance, employee satisfaction, and operational efficiency since implementation.
The site's managing director has described the washroom service consolidation as "a textbook example of how bringing services under one professional provider delivers better quality and lower costs simultaneously." The contract has since been extended to cover a new production building opened in 2024, with Hygiene Solutions involved from the design stage to ensure optimal washroom facility specification.
Finding a washroom provider who genuinely understands manufacturing was a revelation. Hygiene Solutions did not try to fit a standard office solution into our factory — they designed a service specifically for our 24-hour operation, our industrial hand-cleaning needs, and our HSE requirements. The night-shift servicing model is brilliant, the industrial soap products are exactly what our workers need, and having one invoice instead of three has simplified our procurement enormously. They resolved our HSE improvement notice within weeks and we have been fully compliant ever since.
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