ESPO Framework Approved. Schools & councils can procure directly. Learn more →
Waste Collection
๐Ÿšฎ Sanitary Bin Services๐Ÿ‘ถ Nappy Waste Collectionโš•๏ธ Clinical Waste๐Ÿข Male Incontinence Bins
Washroom Equipment
๐Ÿ’จ Hand Dryers๐Ÿงด Soap Dispensers๐Ÿ“„ Paper Products๐ŸŒฟ Air Fresheners๐ŸŒฌ๏ธ Air Purification๐Ÿšฟ Urinal Services๐Ÿช Washroom Vending๐Ÿผ Baby Changing
Specialist
๐Ÿšช Entrance Mattingโœจ Executive Range
Sectors
๐Ÿซ Education๐Ÿ›๏ธ Councils๐Ÿ  Care Homes๐Ÿ—๏ธ Facilities Management๐Ÿฝ๏ธ Hospitalityโšฝ Football & Leisureโ›ณ Golf Clubs๐Ÿ˜๏ธ Housing๐Ÿง’ Nurseries๐Ÿญ Manufacturing
About UsSustainabilityService AreasResourcesContact
Book Your Free Site Survey 024 7635 4700
For Every Business

We Always Turn Up. We Always Answer. That's the Difference.

If you have a washroom, we can help. Hygiene Solutions provides dependable washroom services across the UK with real-time proof of every visit, DBS-checked teams, and 26 years of reliability behind every contract.

Sustainability

Cut Washroom Complaints. Go Zero-to-Landfill. Pay No More Than You Do Now.

Hygiene Solutions is the UK's trusted eco-friendly washroom services provider. We process waste at the recycle level, not incineration, with enhanced DBS-checked teams, proof-of-service on every visit, and 26 years of reliability behind every contract.

Councils, Schools & Large Sites

Multi-Site Washroom Services. One Provider. One Invoice. Zero Hassle.

From 5 washrooms to 500, we manage the entire washroom estate for councils, schools, manufacturers, and facilities management companies. ESPO framework approved for direct procurement. 98% daily service completion, verified in real time.

Cafes, Salons & Small Businesses

Professional Washroom Services. Even If You Only Have One.

Whether you run a tattoo studio, a cafe, or a small office, you still need compliant washroom services. We make it simple, affordable, and completely hassle-free. No long contracts, no hidden charges, no minimum site size.

Switching Provider?

Tired of Missed Visits? We Guarantee Every Single One.

If your current provider never turns up, never answers the phone, and locks you into contracts you cannot escape, it is time to switch. We offer a 3-month satisfaction guarantee, proof of every visit, and a dedicated team that knows your site.

26
Years in
Business
98%
Retention
Rate
0%
Waste to
Landfill
ESPO
Framework
Approved
Free Tool
Step 1 of 4

How Much CO₂ Could You Save?

See your estimated carbon reduction by switching to recycle-level washroom services.

🚻
1 to 3 washrooms
🏢
6 to 15 washrooms
🏫
16 to 30 washrooms
🏗️
30+ washrooms
Free Tool
Step 2 of 4

What's Your Daily Footfall?

Approximate number of people using your facilities each day.

👤
Under 100 people
👥
100 to 500 people
🏟️
500 to 1,000 people
🌆
1,000+ people
Free Tool
Step 3 of 4

Which Waste Streams Do You Have?

Select all that apply. More streams = more carbon savings.

🚮
Sanitary
⚕️
Clinical
👶
Nappy
🏢
Incontinence
Free Tool
Step 4 of 4

Who's Your Current Provider?

This helps us estimate the difference between incineration and recycle-level processing.

🏭
A large national provider
🔧
Other / independent provider
No current provider

Your Estimated Eco Impact

By switching to Hygiene Solutions' local, recycle-level processing

0
kg washroom waste diverted from incineration per year
processed locally at recycle-level instead
0
kg CO₂e saved per year
0
fewer transport miles (local vs national)
0
trees' worth of CO₂ absorbed annually
Current
Incineration (Recovery)
With Hygiene Solutions
Recycle-Level ♻️
or
Book Free Audit for Exact Figures

CO₂e estimates derived from peer-reviewed UK hospital waste stream research (Rizan et al., 2021: recycling 21 to 65 kgCO₂e/t vs EfW incineration 172 to 249 kgCO₂e/t). Waste volumes based on industry-standard bin weights. Transport differential based on local Midlands processing vs national provider average haulage. Actual figures confirmed during your free site survey.

🏛️
ESPO Framework
♻️
Recycle-Level Processing
🛡️
Enhanced DBS Checked
📋
Waste Transfer Station
📊
Proof of Service
Trusted by Schools, Councils & Businesses Across the UK
🏛️
Stafford Borough Council
🏫
Coventry Academy Trust
Burton Albion FC
🏥
Midlands Care Group
🏨
Warwick Hotels
🏭
JCB Rocester
🏘️
Orbit Housing Group
🧒
Tiny Tots Nurseries
How It Works

Switch in Three Simple Steps

Moving from your current provider is painless. We handle the entire transition, you just unlock the washrooms.

1

Free Site Survey

We visit your site, discuss your specification, advise on suitable products, and identify any outdated equipment. On-site or virtual, at a time that suits you.

2

Competitive Quote & Mobilisation Plan

You receive a detailed survey document, sample products to see and feel, and a clear installation plan covering pre-installation, installation, and post-installation.

3

We Start. You Relax

We install equipment, begin scheduled collections, and you'll get proof-of-service emails from day one. No disruption.

🎬See How We Work
The Problem

Tired of Unreliable Washroom Services?

Most facilities managers share the same frustrations. If any of these sound familiar, there is a better option.

📵

"They Never Turn Up or Answer the Phone"

Large providers miss visits without telling you. When you try to call, you are routed through call centres. Complaints pile up from staff and tenants.

We answer the phone and we turn up. Every time, for 26 years.
🔄

"Different Person Every Visit"

High staff turnover means a new face every week. They don't know your site, your layout, or your requirements.

Dedicated same-driver routes with enhanced DBS-checked teams.
📑

"Invoices Make No Sense"

Complicated billing with hidden charges and paperwork that takes hours to reconcile each month.

Simple, clear invoicing your finance team will love.
⚠️

"Are We Even Legally Compliant?"

The Workplace Regulations 1992 and Environmental Protection Act require proper sanitary waste disposal. Non-compliance risks fines and audit failures.

Full duty of care documentation and audit trails included.
Our Services

Commercial Washroom Services: Collection, Equipment & Installation

Sanitary waste collection, clinical waste disposal, hand dryers, soap dispensers, and washroom equipment, one provider, one invoice, across the UK.

Time to Switch?

Frustrated With Your Current Provider?

If you're with a large national provider, these will sound familiar. Here's how Hygiene Solutions is different.

Locked in for years

Complicated Contracts You Cannot Escape From

Large providers lock you into lengthy agreements with hidden terms, complex exit clauses, and automatic renewal buried in the small print.

We offer flexible terms with a 3-month satisfaction guarantee
Impossible to reach

Call Centres, Not People

Your "account manager" changes quarterly. When something goes wrong, you're put on hold and passed between departments.

Direct line to your dedicated account manager, always
Greenwashing

"Eco" Claims That Don't Stack Up

Most nationals incinerate your waste and call it "recovery." That's the second-worst option on the waste hierarchy, barely above landfill.

Genuine recycle-level processing via Go For Green, fully verifiable
No visibility

Did They Even Turn Up?

Missed visits go unreported. You only find out when staff or tenants complain. No proof, no accountability, no audit trail.

Automatic proof-of-service email after every single visit

Ready for a provider that actually turns up?

Book Your Free Site Survey →
Why Hygiene Solutions

9 Reasons We're Different

Here's what sets us apart from national providers and regional competitors.

01

Real-Time Proof of Service

Automatic emails after every visit. Live dashboards. Full audit trails. You never have to wonder if we came.

02

Sustainable Product Range

Northwood paper, EcoNyl ocean-net mats, recycled plastic dispensers, and recycle-level waste processing via Go For Green.

03

We Always Turn Up

98% daily service completion rate. Dedicated same-driver routes. 26 years of reliability proves it.

04

We Answer the Phone

No call centres. No ticket systems. A real person who knows your account picks up when you call.

05

26 Years in Business

Est. 1999. Dependable service for thousands of washrooms across the UK.

06

ESPO Framework Approved

Schools and councils can award directly, no lengthy tender process.

07

Enhanced DBS-Checked Team

Every team member, not just some. Schools, care homes, and sensitive environments trust us for a reason.

08

Registered Waste Transfer Station

Full waste carrier licensing for complete chain of custody.

09

98% Client Retention Rate

Our clients stay because the service is right. That kind of loyalty is not bought with long contracts.

What Our Clients Say

Trusted Across the UK

Facilities managers, school business managers, and operations directors share their experience of switching to Hygiene Solutions.

โ˜…โ˜…โ˜…โ˜…โ˜…
โ€œWe switched from our previous provider after 8 years and the difference is night and day. We actually know our driverโ€™s name now. Proof-of-service emails mean I never have to chase or wonder whether bins were collected. Wish weโ€™d done it sooner.โ€
SH
Sarah HendersonFacilities Manager, Coventry Academy Trust
โ˜…โ˜…โ˜…โ˜…โ˜…
โ€œThe ESPO framework route saved us months of procurement time. Setup was seamless, they audited all 14 washrooms, recommended the right tier, and were collecting within a fortnight. Our Ofsted inspector actually commented on the washroom improvement.โ€
JP
James PatelSchool Business Manager, Leicester Multi-Academy Trust
โ˜…โ˜…โ˜…โ˜…โ˜…
โ€œWhat sold us was the zero-to-landfill at recycle level, not incineration. That distinction matters for our ESG reporting. Hygiene Solutions gave us verifiable data our sustainability team could actually use in the annual report.โ€
RM
Rachel MitchellOperations Director, Stafford Borough Council
Sectors We Serve

Specialist Services for Your Industry

Sector-specific expertise, compliance knowledge, and service configurations tailored to your needs.

Our Programmes

Eco-Reliable Washroom Management

One programme, three levels. Every tier includes zero-to-landfill, duty-of-care docs, DBS-checked staff, fixed schedules, and proof-of-service.

Tier 1

Essential

For price-sensitive sites who need reliable basics done right.

Standard sanitary & nappy bins
4-weekly collection schedule
Basic air care & mats (optional)
Proof-of-service emails
Get a Quote
Tier 2

Comfort & Care

For schools, clinics, and offices where experience matters.

Everything in Essential
Enhanced service frequency
Premium air care & soap systems
Quarterly ESG report
Book Free Audit →
Tier 3

Flagship Eco+

For ESG-led, multi-site or high-profile facilities.

Everything in Comfort & Care
Custom service intervals
Annual Eco Impact Report
Priority SLA & annual review
Get a Quote
100%
Satisfaction
Guarantee

No Lock-In. No Risk. Guaranteed.

Other providers lock you into complicated contracts with hidden terms you cannot escape from. We guarantee 100% satisfaction in the first 3 months. If not, terminate and we'll uplift all equipment at no cost. If we miss a scheduled visit, we'll re-service within 24 hours and credit the visit. If you're not happy with any product or service, we'll replace or resolve it within 48 hours. That's a promise, not small print.

Coverage

Commercial Washroom Services Across the UK

Based in Hinckley, Leicestershire. Dedicated routes serving businesses across the UK with our primary coverage in the Midlands and Central England.

Not sure if we cover your area? Book a free site survey or call 024 7635 4700 and we will confirm on the spot.

FAQs

Washroom Hygiene Services: Compliance & Legal Requirements

Expert answers to common questions about sanitary waste disposal, clinical waste regulations, and commercial washroom compliance in the UK.

Under the Workplace (Health, Safety and Welfare) Regulations 1992, employers must provide adequate sanitary disposal facilities in all female and mixed-use washrooms. Sanitary waste is classified as offensive waste under the Environmental Protection Act 1990 and must be collected by a licensed waste carrier with proper duty of care documentation. Our sanitary bin services include full compliance documentation as standard.
Yes. Schools must provide sanitary disposal facilities under the Workplace Regulations 1992 and the Education (School Premises) Regulations 1999. As an ESPO framework-approved supplier, Hygiene Solutions enables schools to procure directly without tender processes.
Recovery level means waste is incinerated to generate energy. This is where most large national providers operate. Recycle level means waste is reprocessed into new products. Hygiene Solutions operates at the recycle level through Go For Green, processing locally (Hinckley โ†’ Derby) with minimal transport footprint.
Zero-to-landfill means no collected washroom waste ends up in landfill. Hygiene Solutions achieves this at the recycle level, not through incineration like most providers, giving you a verifiable ESG credential for sustainability reporting.
Under the Environmental Protection Act 1990, Duty of Care requires proper waste management and transfer only to authorised persons. As a registered waste transfer station and licensed carrier, Hygiene Solutions provides complete documentation and audit trails for all waste streams we collect.
Costs vary by washroom count, frequency, and products. Our three tiers: Essential, Comfort & Care, and Flagship Eco+, match different budgets. Our free site survey includes a side-by-side cost comparison. Many clients pay the same or less while upgrading to recycle-level processing.
The frequency depends on footfall and usage. Most workplaces require sanitary bin collection every 2 to 4 weeks, but high-traffic sites like schools, hospitals, and leisure centres may need weekly service. Hygiene Solutions offers flexible schedules from weekly to 4-weekly. Your free site survey will recommend the right frequency for each washroom based on actual usage.
No. Sanitary waste is classified as offensive waste under UK regulations and must be segregated from general waste. It must be collected by a licensed waste carrier and disposed of through an approved facility. Placing sanitary waste in general bins risks non-compliance with the Environmental Protection Act 1990 and can result in enforcement action. Our sanitary bin service ensures full legal compliance.
In the UK, clinical waste bins follow a colour-coded system: yellow bins for infectious waste requiring incineration, orange bins for infectious waste suitable for treatment, purple bins for cytotoxic and cytostatic waste, and yellow with black stripe for offensive (non-infectious) waste. Sharps must go in yellow, lidded sharps containers conforming to BS 7320. Hygiene Solutions provides correctly colour-coded clinical waste and sharps containers with full duty of care documentation.
Resources & Insights

Latest From Our Blog

Legislation updates, sustainability guides, and practical advice for facilities managers.

If You Have a Washroom, We Can Help.

One washroom or one hundred. Book a free site survey and we will assess your setup, advise on the right products, and put together a competitive quote. No obligation, no hard sell.

Book Free Site Survey →
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